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As a homeowner you may decide to place the responsibility of managing your rental property in the hands of a professional property manager. Doing so will allow you to avoid the day-to-day worries of property management.So what can you expect from your property manager, and what can you do if something goes wrong?
Property managers who offer their services for a fee must be registered real estate sales representatives working for a licensed real estate agent. It is the real estate agent who is in charge of the agency. The licensing of real estate agents and registration of sales representatives is performed by the Real Estate and Business Agents Supervisory Board (REBA).
Property managers must satisfy REBA that they have completed recognised course work, and are of good character and repute before obtaining a ertificate
of registration.
Property managers, like other sales representatives and real estate agents, are governed by the Real Estate and Business Agents Act 1978 and Code
of Conduct. Property managers must also be familiar with the rights of landlords and tenants as set out in the Residential Tenancies Act 1987.
You can check if a property manager is properly registered by calling REBA on (08) 9282 0839.
A strata manager performs a different role from that of a property manager.
A strata manager is a person who collects periodic levies, arranges repairs, common property insurance and other matters on behalf of people
who own strata properties in the same strata complex. Strata managers are not
required to be licensed in their own right.
If a strata manager is also licensed as a real estate agent through the same business then the clients of that strata manager have a greater degree of
protection because of the education,conduct and trust account requirements
placed on real estate agents. However, strata issues do not fall within the Real
Estate and Business Agents Act 1978.
Issues relating to strata titles (but not strata managers) are dealt with by the Department of Land Administration (DOLA). DOLA can be contacted on
(08) 9273 7644.
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