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Code of Conduct
The level of fees charged can vary substantially from agency to agency, so it is wise to shop around for the best deal. Remember though that the ‘best
deal’ is not always the cheapest. Your choice of agency should also be based
on whether the property manager will successfully reduce your workload
and stress, in addition to protecting your investment.
When choosing an agency to manage your property, it is a good idea to seek recommendations from friends and family.
Although you may negotiate with an agent, ask to meet the specific property manager who will be dealing with your tenants. If you speak personally to
several property managers at their place of business, you can assess their
manner and professionalism while also gaining some understanding of their
business standards.
Useful questions to ask during these visits are:
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What evidence and/or assurances can you provide me regarding the quality of property management service your clients receive?
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What type of tenancy will suit my particular needs?
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Could you please show me your standard Written Authority and explain to me the different fees and total fee you propose to charge me?
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How will your agency advertise for tenants?
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What sort of checks do you do to assess the suitability of prospective
tenants?
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How much do you think the property should be leased for? Why?
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How much will the security bond be?
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What will happen to the security bond at the end of the tenancy?
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Could you show me your standard lease agreement with a tenant?
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What type of property inspection reports will be provided to me? How often will they be provided and what will this cost?
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What arrangement do you suggest for the apportionment of water costs?
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